Accused of being in possession of human skeleton, an angry mob beat two suspects to death, while a third is being treated at a medical facility in Ganta.In the recent mob violence in Ganta, Nimba County that resulted into the gruesome killing of two suspected “heartmen,” (ritual killers), the Liberia National Police (LNP) has charged 16 persons with multiple charges, and sent them to the Eighth Judicial Circuit Court in Sanniquellie for prosecution.According to the LNP Nimba County Crime Services Department (CSD), the 16 people were charged with murder, criminal conspiracy, and criminal mischief due to their connection with the recent mob violence in the county.A police source informed the Daily Observer that there were several persons arrested, but after thorough investigation and screening, 16 were held liable for being at the center of the violence saga, while some were placed on parole to report regularly to the police.On March 20, 2019, a large group of residents, among them some women, reportedly intercepted and ransacked a taxi cab that was transporting seven suspected murderers in Ganta, pulled the suspects and mobbed two of them to death.According to information, the seven men were arrested in Bleevalay, Sea Gbeyi Administrative District for being allegedly connected to a skeleton that was discovered in a creek near the town.No one has yet identified the person whose skeleton was discovered, but the entire issue flared up during confusion between two groups of people that resulted to a fistfight.In the quarrel, one of the men accused his friend of being a witchcraft, while the other one too accused his friend of being involved with the killing of an unknown man that was later buried in a nearby creek.Following a tipoff to police assigned in Saclepea, central Nimba County, concerning the startling revelation, the officers dropped the fighting case and mounted investigation into the alleged killing, thereby arresting all those linked to the act.Several persons were detained for interrogation and, because of the nature of the case, the Saclepea Police Detail decided to send the suspects to Sanniquellie for further investigation.Based on that, the police hired a commercial cab to transport the suspects. However, while en route to Sanniquellie, the taxi reportedly developed mechanical fault, thus making an abrupt stop before entering Ganta.At that point, some residents, among them commercial motorcyclists, who heard of the story, reportedly mobbed two of the suspects to death, while another one that was badly wounded in the attack, was transferred to a nearby health facility for treatment.Since the mob incident, police effected several arrests and later released those who they discovered were not involved, while those they investigated and established were directly connected to the mob violence sent to court for prosecution.Our investigation continues.Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)
Pinterest Facebook Pinterest Facebook Reuse this content Twitter Twitter ALMOST THEREIf somebody hasn’t already bulk-ordered a few thousand “VINNY DON’T SHOOT” t-shirts for Sunday, or whenever Manchester City arrange their open-top bus parade, then consider this a helpful reminder and The Fiver awaits its 15%. Great goals are worth celebrating simply for what they are, your neutral tea-timely newsletter learned on Monday night – especially when they are glorious, out-of-the-blue fireballs roaring from the mouth of a team, drilled to the finest detail, that usually breathes clean ice.Yes, goals that might just decide a nail-biting, knife-edge occasion are worth celebrating! Aren’t they? Apparently not if you’re Luis Suárez. After sticking one in at the Camp Nou last week against his old friends from Liverpool, he ran off in jubilation at putting Barcelona ahead in a Big Cup semi-final. So morally reprehensible was Suárez that even José Mourinho was quoted as saying he loved it; the cries of #disrespect and #traitor tumbled out on assorted social media disgraces, if not among the fans in the actual away end, and expressing pleasure is not a mistake he will make on this European Night At Anfield. The Fiver Topics Share on Pinterest Read more “Obviously it is clear that, if I score a goal against Liverpool, I won’t celebrate it in the same way I didn’t celebrate in Holland when I scored [for Ajax against Groningen],” slurped Suárez. Well, obviously. Perhaps it would be worth eliminating the risk of online backlash. Suárez probably doesn’t need to score at Anfield, not with a three-goal cushion and two-thirds of Liverpool’s attack sidelined. He can roll back the years by exchanging glares with Daniel Sturridge, safe in the knowledge that neither the hosts’ fourth-choice forward nor their fifth – even if the latter is Newcastle slayer Divock Origi – have too much chance of clawing things back, barring a miracle of Istanbul-esque proportions.Jürgen Klopp hopes that at least one of them will score and that Liverpool can, if nothing else, “fail beautifully” – in which case there presumably wouldn’t be any over-celebrations of their goals, either. Kompany’s rip-roarer means Liverpool’s entire season could yet end up the most beautiful failure of all, although the very use of that word invites the idea that they actually did fail at something, which doesn’t really feel true. It’s a very niche kind of ‘bottling’ when your rivals’ veteran centre-back pings one into the top bin from over 25 yards with his first long-range shot on target since 1993. “I think people know all the work I did here and that I am thankful for Liverpool,” Suárez chirped. He had his own beautiful failure at Liverpool. The Fiver can only pray Tuesday’s probably quite routine success passes off as demurely as the goal festivity police might wish.LIVE ON BIG WEBSITEJoin Barry Glendenning from 8pm BST for Big Cup MBM coverage of Liverpool 2-1 Barcelona (agg: 2-4).QUOTE OF THE DAY“I’m a little nervous, much more than I am before a game, but I have called everyone here to inform you that these are my final days at the club. It feels painful to say goodbye, but I leave with my head held high after giving everything every day” – Diego Godín confirms that his days at Atlético Madrid are numbered. RECOMMENDED LISTENINGHere’s the latest Football Weekly podcast. And Football Weekly Live is only coming back to Lahn on 10 May. Ticket details here.FIVER LETTERS“I like watching Phil Jones play (Fiver passim). Then again, I like watching anyone frenetically battling to keep on top of their limited talent for the job in hand, with hilarious results. Much like this. Bonus ‘gosh my cultural references are ancient’ points for naming the drummer in the beige sweater” – Jon Millard.“What do you do if you took over a new team earlier this year and initially thought they were doing well but it turns out they were just lucky and now, whether you praise them, defend them, hammer them or threaten them with being kicked out of the company, they are just strolling around, failing abysmally? Asking for a (Norwegian) friend” – Noble Francis.Send your letters to firstname.lastname@example.org. And you can always tweet The Fiver via @guardian_sport. Today’s winner of our prizeless letter o’the day is … Jon Millard.BITS AND BOBSA former referee who donned a Mexican wrestling mask and invaded the pitch during a game in Canberra, Australia, and brandished a red card at the actual referee, has unsurprisingly been given a flamin’ 10-year ban. Football Pinterest Guardiola says Liverpool play without pressure as City reclaim top spot Share on Twitter Vincent Kompany is City’s man for all seasons, but will he stay for another, ponders Jamie Jackson.Mauricio Pochettino is using a semi-final triumph from 1992 as inspiration for Spurs’ Big Cup assignment against Ajax, writes David Hytner.Sid Lowe on La Liga’s scrap for survival.Atalanta are trying to follow the Ajax model all the way to Big Cup, writes Paolo Bandini.Eintracht Frankfurt’s ‘dream season’ is all going a bit wrong, explains Andy Brassell.Oh, and if it’s your thing … you can follow Big Website on Big Social FaceSpace. And INSTACHAT, TOO!MOOD Twitter Share on WhatsApp Bah, and indeed, gawd. Photograph: Capital Football features Share on Facebook A slice of the XI. Composite: Getty Images; Action Images via Reuters; BPI/Rex/Shutterstock; AFP/Getty Images Share via Email Facebook Share on LinkedIn About to belt out his greatest hits, no doubt. Photograph: Sergio Pérez/Reuters Share on Messenger In a bid to avoid honking calamities like allowing Aaron Ramsey to walk for nothing and being tied to Mesut Özil like a student being drunkenly handcuffed to a railing, Arsenal are bringing in former midfielder Edu as their new technical director.Before their play-off semi-final against Nasty Leeds, Frank Lampard, of Frank Lampard’s Derby County, insists he isn’t fussed about that time Marcelo Bielsa sent a bloke with a false moustache wearing a mac and a trilby to spy on training.Neil Warnock is welcome to stick around as Cardiff manager despite relegation, according to owner Vincent Tan. “I am happy for Neil to stay and achieve his ninth promotion,” Tan roared.And Franck Ribéry, 76, may be climbing aboard the Do One Express from Bayern Munich, but he will keep playing. “There are several options, but it is still a bit early to say what will happen next season,” he tooted.STILL WANT MORE?Sachin Nakrani picks his Premier League under the radar XI for the season.
Nova Scotia’s reputation as one of the world’s best centres for energy training continues to grow. The province has signed an agreement with Venezuela’s national oil company, Petroleos de Venezuela, S.A., to become a preferred provider of energy training programs. “Nova Scotia is internationally recognized as a centre of quality education,” said Richard Hurlburt, Minister of Energy. “And word keeps spreading. The oil and gas industry knows they can find world-class instruction and training here.” This agreement is part of Petroleos de Venezuela’s strategy to strengthen the technical knowledge of its new employees, with a target of producing 5.8 million barrels of crude oil per day by 2012. Nova Scotia has provided customized energy training to workers from other countries such as Angola, Russia and Italy. “Our educators offer first-class programs,” said Mr. Hurlburt. “The credentials these students will have on graduation will open many doors. It will also enhance our reputation as an energy leader.” The agreement includes the possibility that employees from Petroleos de Venezuela will study in Nova Scotia institutions such as Nova Scotia Community College and Cape Breton, Dalhousie and Saint Mary’s universities. These institutions will offer specialized energy training, including masters and other post-graduate work, as well as professional skills and development. “Energy-sector employers from around the world look at Nova Scotia’s post-secondary institutions and see a proven track-record of training excellence in top-notch facilities that meet industry needs,” said Sterling Feener, manager, NSCC business development. “NSCC is a proud partner in that success.” Barry Clouter, outgoing chair of the Offshore/Onshore Technology Association of Nova Scotia said: “Nova Scotia’s industry expertise has won partnerships around the world and this deal is evidence of our continued reputation as quality service providers. This agreement may open the door for new contracts in the oil and gas sector in addition to education training.”
Russell was quick to point out that Talkdesk will continue to support partner solutions through AppConnect. He went on to say that customers helped drive the decision to build WFM. Talkdesk offered this quote from a customer: “We tried several legacy WFM products and found that we end up working for the software, it doesn’t work for us.” In the lead-up to Enterprise Connect, industry analysts and press often receive pre-briefings on products vendors are announcing and demonstrating at the event. Last week, for example, I wrote that Thrio, a new artificial intelligence (AI)-powered contact center-as-a-service (CCaaS) platform, would be demonstrated live publicly for the first time on the Expo floor (1543). This week I’m equally excited to share that Talkdesk is adding a new pillar to its customer experience portfolio — workforce management (WFM). As seen in the screenshot above, that’s exactly what Talkdesk is building. Talkdesk, less than a decade old and born in the cloud, is in the enviable position to start with a clean sheet of paper. And it believes it can bring a new set of AI eyes to WFM, addressing the desire of customers like the one who told Talkdesk: “We want a WFM solution that takes action and simply asks us to agree/approve its suggestions. It needs to learn how to handle common/frequent changes to ease our effort.” AI isn’t new to WFM — several companies are delivering or working toward applying machine learning to WFM scheduling tasks. Genesys, NICE inContact, and Verint have all announced AI WFM efforts. But each of these companies has been in the contact center space for more than 20 years, and bring a fair amount of acquired, often premises-based technology, to their efforts. My next question: Why is Talkdesk building WFM? Most of the CCaaS companies partner for WFO capabilities (Genesys and NICE inContact being notable exceptions), and in fact Talkdesk has several WFM companies in its AppConnect program, including Teleopti and Loxysoft. In addition, WFM is thought of as very “sticky” — i.e., companies don’t like to disrupt their workflow with new scheduling solutions and often stay with the same solution for many years. How to Create a Positive Chatbot Experience Blair Pleasant June 18, 2019 Chatbots can lead to some awful interactions, but proper planning can fix that. Jason Fama is leading Talkdesk’s WFM product development charge. Fama worked in WFM between 2000 and 2016, starting at Blue Pumpkin, which Witness acquired in 2005 (with Witness itself being acquired by Verint two years later). Given the AI focus of the Talkdesk WFM development effort, Fama’s next three years at Directly also seem to have been part of the appeal in bringing him on. Directly describes itself as being in the CX automation business, “experts at the heart of AI.” Talkdesk WFM’s marketing lead, Patrick Russell, who led my briefing, has a solid background in WFM. He joined Talkdesk after spending a few years at NICE inContact. Working with these product and marketing leaders, I’m told, are teams with similarly rich backgrounds in contact center and WFM. I’m excited to see Talkdesk throw the proverbial Erlang C book for predicting call center load out the window and instead build an artificial intelligence (AI)-to-the-core WFM application as an extension to the Talkdesk Enterprise Contact Center. But I did wonder about the company’s WFM, so that’s one of the first questions I asked during the pre-briefing. What was the makeup of the team Talkdesk had assembled to build its WFM solution? 7 Things to Consider When Choosing a Virtual Agent Abed Farhan June 19, 2019 With the right solution, issues such as password resets can be resolved without involving human agents. call-center-3471215__340.png What’s RPA, Why Should I Care? Diane Halliwell August 07, 2019 While robotic process automation is in its infancy, contact centers are finding its promise for streamlining workflows and reducing costs. Tracking the Evolution of Genesys’ Kate Sheila McGee-Smith June 17, 2019 From concept to platform to generally available intelligent virtual assistant Talkdesk_WFM.png Visit Talkdesk at Enterprise Connect booth 1927.Tags:News & ViewsWFMTalkdeskAI & AutomationCCaaSContact Center & Customer ExperienceDigital WorkplaceEnterprise ConnectProduct News Articles You Might Like Voice Communications in Business: Now and into the Future Sergey Poroshin June 18, 2019 In the future, bots will be mainstream and it will be considered a luxury to be able to speak with a human operator. While we’ve seen several companies, like Thrio, enter the CCaaS market with shiny new microservices-based solutions, WFM vendors have, for the most part, been addressing the move to the cloud with variants of their premises-based applications. Note that Ytica, acquired by Twilio in 2018, took a similar start-from-scratch approach to building the other two pillars of customer experience — workforce optimization (WFO), and quality management and analytics. See All in AI & Automation » Log in or register to post comments