South Africa, at last, exhibited colours of confidence as they resgitered a comprehensive win over Sri Lanka at the Riverside Ground in Chester-le-Street on Friday. The Proteas defeated the Islanders by 9-wicket but the winning captain admitted that the victory did not feel like it meant much.South Africa are already out of the World Cup semi-finals race, as before facing Sri Lanka, they had a solitary win in the tournament. After losing to Pakistan on Sunday, they joined Afghanistan to become the second team to get eliminated from the contention for the last four.However, against Sri Lanka, South Africa had no baggage of pressure and had nothing to lose as they dished out a clinical performance from both bat and the ball to win the game with 11.4 overs to spare. But, as Faf du Plessis said, it was loo late for it.”It feels bitter-sweet, it doesn’t feel like it means that much. It’s a little bit too late,” Faf du Plessis said in a post match interview.South Africa suffered their first World Cup 2019 defeat to hot favourites England and later slumped to Bangladesh, who were termed a weaker side to the Proteas on the paper. Faf confessed that the defeat to Bangladesh actually hampered their confidence.”The basics of batting were shown today. We’ve batted well all through the tournament, but we just didn’t have guys batting through. Hashim gave us a good foundation, one big partnership makes it look so much easier. We hadn’t done that consistently in the tournament. I think Bangladesh was the one that really took the wind out of our sails.”advertisement”England are a very good team and they were too good for us on that day. Bangladesh played an unbelievably good game and that sucker punched us and we almost took the hangover of that game into the next game. The first week really put us back, but we knew that was the case and we can’t hide from that.”Chasing down 204, Faf du Plessis and Hashim Amla discovered their lost touch as the two stictched 175-run stand for the second wicket and also got their personal best scorers. Faf du Plessis scored 96*, whereas Hashim Amla amassed 80 to guide their side home.On the bowling part, Dwaine Pretorius, who came in for Lungi Ngidi, chipped in with 3 wickets while Chris Morris too picked 3 to all-out Sri Lanka for 203.Also Read | World Cup 2019: Swarm of bees invades pitch during SL vs SA matchAlso Read | Myth buster: India’s bowling, not batting, their main strengthAlso See
Pinterest Facebook Pinterest Facebook Reuse this content Twitter Twitter ALMOST THEREIf somebody hasn’t already bulk-ordered a few thousand “VINNY DON’T SHOOT” t-shirts for Sunday, or whenever Manchester City arrange their open-top bus parade, then consider this a helpful reminder and The Fiver awaits its 15%. Great goals are worth celebrating simply for what they are, your neutral tea-timely newsletter learned on Monday night – especially when they are glorious, out-of-the-blue fireballs roaring from the mouth of a team, drilled to the finest detail, that usually breathes clean ice.Yes, goals that might just decide a nail-biting, knife-edge occasion are worth celebrating! Aren’t they? Apparently not if you’re Luis Suárez. After sticking one in at the Camp Nou last week against his old friends from Liverpool, he ran off in jubilation at putting Barcelona ahead in a Big Cup semi-final. So morally reprehensible was Suárez that even José Mourinho was quoted as saying he loved it; the cries of #disrespect and #traitor tumbled out on assorted social media disgraces, if not among the fans in the actual away end, and expressing pleasure is not a mistake he will make on this European Night At Anfield. The Fiver Topics Share on Pinterest Read more “Obviously it is clear that, if I score a goal against Liverpool, I won’t celebrate it in the same way I didn’t celebrate in Holland when I scored [for Ajax against Groningen],” slurped Suárez. Well, obviously. Perhaps it would be worth eliminating the risk of online backlash. Suárez probably doesn’t need to score at Anfield, not with a three-goal cushion and two-thirds of Liverpool’s attack sidelined. He can roll back the years by exchanging glares with Daniel Sturridge, safe in the knowledge that neither the hosts’ fourth-choice forward nor their fifth – even if the latter is Newcastle slayer Divock Origi – have too much chance of clawing things back, barring a miracle of Istanbul-esque proportions.Jürgen Klopp hopes that at least one of them will score and that Liverpool can, if nothing else, “fail beautifully” – in which case there presumably wouldn’t be any over-celebrations of their goals, either. Kompany’s rip-roarer means Liverpool’s entire season could yet end up the most beautiful failure of all, although the very use of that word invites the idea that they actually did fail at something, which doesn’t really feel true. It’s a very niche kind of ‘bottling’ when your rivals’ veteran centre-back pings one into the top bin from over 25 yards with his first long-range shot on target since 1993. “I think people know all the work I did here and that I am thankful for Liverpool,” Suárez chirped. He had his own beautiful failure at Liverpool. The Fiver can only pray Tuesday’s probably quite routine success passes off as demurely as the goal festivity police might wish.LIVE ON BIG WEBSITEJoin Barry Glendenning from 8pm BST for Big Cup MBM coverage of Liverpool 2-1 Barcelona (agg: 2-4).QUOTE OF THE DAY“I’m a little nervous, much more than I am before a game, but I have called everyone here to inform you that these are my final days at the club. It feels painful to say goodbye, but I leave with my head held high after giving everything every day” – Diego Godín confirms that his days at Atlético Madrid are numbered. RECOMMENDED LISTENINGHere’s the latest Football Weekly podcast. And Football Weekly Live is only coming back to Lahn on 10 May. Ticket details here.FIVER LETTERS“I like watching Phil Jones play (Fiver passim). Then again, I like watching anyone frenetically battling to keep on top of their limited talent for the job in hand, with hilarious results. Much like this. Bonus ‘gosh my cultural references are ancient’ points for naming the drummer in the beige sweater” – Jon Millard.“What do you do if you took over a new team earlier this year and initially thought they were doing well but it turns out they were just lucky and now, whether you praise them, defend them, hammer them or threaten them with being kicked out of the company, they are just strolling around, failing abysmally? Asking for a (Norwegian) friend” – Noble Francis.Send your letters to email@example.com. And you can always tweet The Fiver via @guardian_sport. Today’s winner of our prizeless letter o’the day is … Jon Millard.BITS AND BOBSA former referee who donned a Mexican wrestling mask and invaded the pitch during a game in Canberra, Australia, and brandished a red card at the actual referee, has unsurprisingly been given a flamin’ 10-year ban. Football Pinterest Guardiola says Liverpool play without pressure as City reclaim top spot Share on Twitter Vincent Kompany is City’s man for all seasons, but will he stay for another, ponders Jamie Jackson.Mauricio Pochettino is using a semi-final triumph from 1992 as inspiration for Spurs’ Big Cup assignment against Ajax, writes David Hytner.Sid Lowe on La Liga’s scrap for survival.Atalanta are trying to follow the Ajax model all the way to Big Cup, writes Paolo Bandini.Eintracht Frankfurt’s ‘dream season’ is all going a bit wrong, explains Andy Brassell.Oh, and if it’s your thing … you can follow Big Website on Big Social FaceSpace. And INSTACHAT, TOO!MOOD Twitter Share on WhatsApp Bah, and indeed, gawd. Photograph: Capital Football features Share on Facebook A slice of the XI. Composite: Getty Images; Action Images via Reuters; BPI/Rex/Shutterstock; AFP/Getty Images Share via Email Facebook Share on LinkedIn About to belt out his greatest hits, no doubt. Photograph: Sergio Pérez/Reuters Share on Messenger In a bid to avoid honking calamities like allowing Aaron Ramsey to walk for nothing and being tied to Mesut Özil like a student being drunkenly handcuffed to a railing, Arsenal are bringing in former midfielder Edu as their new technical director.Before their play-off semi-final against Nasty Leeds, Frank Lampard, of Frank Lampard’s Derby County, insists he isn’t fussed about that time Marcelo Bielsa sent a bloke with a false moustache wearing a mac and a trilby to spy on training.Neil Warnock is welcome to stick around as Cardiff manager despite relegation, according to owner Vincent Tan. “I am happy for Neil to stay and achieve his ninth promotion,” Tan roared.And Franck Ribéry, 76, may be climbing aboard the Do One Express from Bayern Munich, but he will keep playing. “There are several options, but it is still a bit early to say what will happen next season,” he tooted.STILL WANT MORE?Sachin Nakrani picks his Premier League under the radar XI for the season.
Dixon went on social media to announce that he’ll transfer to Iowa Western Community College.“I’m rocking with Iowa Western this upcoming season…and we comin for it all nothing less,” Dixon said on Twitter.Here is his announcement from his Twitter account:I’m rocking with Iowa western this upcoming season .. and we comin for it all nothing less! ☝🏾 Goal— Breon Dixon (@Breondixon_4) June 24, 2019Hopefully, Dixon can maximize his potential on the field at Iowa Western.Obviously losing any talented players hurts for the Cornhuskers, but the departure of Dixon shouldn’t really affect their defense too much.Nebraska enters this upcoming season with pretty high expectations, and some predictions even think a conference championship appearance is possible. Either way, it’s highly likely that Scott Frost leads the team to a much-improved record in 2019. LINCOLN, NE – SEPTEMBER 15: General view of the end zone marker before the game between the Nebraska Cornhuskers and the Troy Trojans at Memorial Stadium on September 15, 2018 in Lincoln, Nebraska. (Photo by Steven Branscombe/Getty Images)As the Nebraska Cornhuskers continue to add to its 2020 recruiting class, the program officially said goodbye to a former four-star player. Breon Dixon has finally announced his transfer destinationDixon originally began his collegiate career with Ole Miss, but entered the transfer portal after one season.The four-star linebacker took his talents to Nebraska after his freshman year at Ole Miss. It was a huge addition for the Cornhuskers since Dixon was the No. 12 inside linebacker from his class, per 247Sports.Entering the NCAA transfer portal isn’t anything new for Dixon, however, the final result is quite different. It turns out that he won’t be joining another Power Five program.
Story Highlights The casket bearing Mr. Seaga’s body, which was draped in the National Flag and escorted by members of the Jamaica Defence Force (JDF), arrived aboard a Caribbean Airlines flight from the United States, where he died in a hospital on May 28. He was 89 years old. A strong representation of Government officials was on hand at the Norman Manley International Airport in Kingston to receive the body of former Prime Minister, the Most Hon. Edward Seaga, which arrived on Sunday, June 2.The casket bearing Mr. Seaga’s body, which was draped in the National Flag and escorted by members of the Jamaica Defence Force (JDF), arrived aboard a Caribbean Airlines flight from the United States, where he died in a hospital on May 28. He was 89 years old.Family members, including widow, the Most Hon. Carla Seaga, and daughter, Gabrielle, were also on the flight.Prime Minister, the Most Hon. Andrew Holness, headed the officials observing the proceedings as JDF soldiers removed the casket from aircraft and placed it in the waiting hearse for transportation to the funeral home.A Guard of Honour was also formed by members of the JDF during the ceremonial reception.Also attending were Members of the Cabinet; Opposition Leader, Dr. Peter Phillips; Members of Parliament; Kingston’s Mayor, Councillor Delroy Williams; and other relatives of Mr. Seaga.The former Prime Minster has been accorded a State funeral, details of which are expected to be announced shortly, Minister of Culture, Gender, Entertainment and Sport, Hon. Olivia Grange, told JIS News at the airport.Meanwhile, a period of mourning is to be announced by the Government and condolence books opened at locations across the island.These include the Office of the Prime Minister (OPM) in Kingston and Montego Bay, Municipal Corporations, Gordon House, and the Ministry of Foreign Affairs and Foreign Trade.Persons overseas will also have the opportunity to sign condolence books, which will be opened in all diplomatic missions.A reflective Ms. Grange, described Mr. Seaga as a “very special human being”.“Those of us who knew him well, knew how genuine and how real he was; even until the end, he was there for us. It is a sad day for me… it is a sad day for Jamaica,” she said. Family members, including widow, the Most Hon. Carla Seaga, and daughter, Gabrielle, were also on the flight. A strong representation of Government officials was on hand at the Norman Manley International Airport in Kingston to receive the body of former Prime Minister, the Most Hon. Edward Seaga, which arrived on Sunday, June 2.
zoom The cruise industry shows no signs of slowing down, with nearly 24 million passengers expected to sail in 2016, a dramatic increase from 15 million just 10 years prior (2006), Cruise Lines International Association (CLIA) said in its 2016 State of the Cruise Industry Outlook.CLIA also revealed that member cruise lines are scheduled to debut 27 new ocean, river and specialty ships in 2016 for a total investment of more than USD 6.5 billion in new ocean vessels alone.What is more, travel agents are also experiencing a higher demand for cruise travel. Eight out of ten CLIA member travel agents stated they are expecting an increase in cruise sales in 2016 over last year.“In an effort to make cruising the best overall vacation experience available, the industry is continuing to evolve to ensure there truly is a cruise for every travel style and budget,” said Cindy D’Aoust, CLIA’s Acting CEO.“By creating unique ships, new experiences and access to destinations around the world, the evolution, appeal and value of cruise travel continues to drive the overall growth of the industry.”Cruising also generates a substantial positive economic impact globally. Cruise industry expenditures generated USD 119.9 billion in total output worldwide, supporting 939,232 full-time equivalent employees who earned USD 39.3 billion in income in 2014, CLIA’s data shows.Based on the outlook, the Caribbean remains to be the most attractive destination with 33.7 % share in cruise capacity development, followed by the Mediterranean with 18.7 % and Europe with 11.7%. Further details are available in the infographic below.Infographic: CLIA
About 4,150 long-term care clients have received updated information on adjustments to what they pay for long-term care accommodations. The adjustments are based on increases in the cost of operating facilities, changes in individual incomes, and increases to the old age security/guaranteed income supplement program. No long-term care client will face an increase of more than $3.50 per day. “Annual rate reviews and adjustments are necessary to ensure that residents continue to receive quality care at a fair price,” said Chris d’Entremont, Minister of Health. Letters explaining the revised rates were mailed by the Department of Health to home administrators, long-term care residents and people with powers of attorney on Sept. 25. Long-term care clients waiting for placement in a home will receive their letters this month. Effective Nov. 1, the standard accommodation charge for a nursing home increased to $79 per day, up from $75.50 per day. The daily standard accommodation charge for a residential care facility increased to $50.50 from $49. The daily standard accommodation charge for a community-based option increased to $46.50 from $46. The daily respite charge in long-term care increased to $29.75 per day from $28.70. The Department of Health also adjusted two income related areas effective Nov. 1, in keeping with this year’s increase to the federal government’s old age security/guaranteed income supplement. Single seniors are able to retain 15 per cent of their income or $2,652, whichever is greater, before they pay accommodation charges. This reflects an $96 increase in the minimum retained income amount. Couples who cannot pay the standard accommodation charges will also keep more of their money. Spouses who live in the community can retain $15,992 per year. That is an increase of $947 per year to the spousal income threshold amount. The department’s 2006-07 budget for long-term care services is about $342.9 million.
Nova Scotia’s reputation as one of the world’s best centres for energy training continues to grow. The province has signed an agreement with Venezuela’s national oil company, Petroleos de Venezuela, S.A., to become a preferred provider of energy training programs. “Nova Scotia is internationally recognized as a centre of quality education,” said Richard Hurlburt, Minister of Energy. “And word keeps spreading. The oil and gas industry knows they can find world-class instruction and training here.” This agreement is part of Petroleos de Venezuela’s strategy to strengthen the technical knowledge of its new employees, with a target of producing 5.8 million barrels of crude oil per day by 2012. Nova Scotia has provided customized energy training to workers from other countries such as Angola, Russia and Italy. “Our educators offer first-class programs,” said Mr. Hurlburt. “The credentials these students will have on graduation will open many doors. It will also enhance our reputation as an energy leader.” The agreement includes the possibility that employees from Petroleos de Venezuela will study in Nova Scotia institutions such as Nova Scotia Community College and Cape Breton, Dalhousie and Saint Mary’s universities. These institutions will offer specialized energy training, including masters and other post-graduate work, as well as professional skills and development. “Energy-sector employers from around the world look at Nova Scotia’s post-secondary institutions and see a proven track-record of training excellence in top-notch facilities that meet industry needs,” said Sterling Feener, manager, NSCC business development. “NSCC is a proud partner in that success.” Barry Clouter, outgoing chair of the Offshore/Onshore Technology Association of Nova Scotia said: “Nova Scotia’s industry expertise has won partnerships around the world and this deal is evidence of our continued reputation as quality service providers. This agreement may open the door for new contracts in the oil and gas sector in addition to education training.”
The Actors Fund announced today that actress Holly Robinson-Peete will honor her mother, Dolores Robinson, with the Judy & Hilary Swank Award for Parenting at the 2017 Looking Ahead Awards on Tuesday, December 5 at 6pm at Taglyan Complex in Hollywood.Tickets are currently on sale at www.actorsfund.org/LookingAheadAwards.As previously announced, The 2017 Looking Ahead Awards will also honor Kellie Martin (The Looking Ahead Award For Education), Charlotte Rae (The Shirley Temple Award); the youth cast of NBC’s THIS IS US (The Elizabeth Taylor Award for Social Awareness) and the ensemble cast of Kathryn Bigelow’s film DETROIT (The Looking Ahead Award for Community Service).Hosted by Corbin Bleu, the fourth annual gala raises awareness and financial support for The Actors Fund’s Looking Ahead Program while shining the spotlight on performers who inspire the world by living the program’s five core values: education, community service, mentorship, social awareness and healthy parenting. The evening features exciting “blue carpet” arrivals, cocktail hour, gourmet dinner, live entertainment and the awards ceremony.The full list of honorees is as follows:Dolores RobinsonThe Judy & Hilary Swank Award for Parentingpresented by Holly Robinson-PeeteHonoring the parent of a former young performerKellie MartinThe Looking Ahead Award for EducationHonoring a former young performer who has made education a priority in their lifeLaz Alonso, Joseph David-Jones, Nathan Davis Jr., Kaitlyn Dever, Austin Hebert, Malcolm David Kelley, Jacob Latimore, Will Poulter, Algee Smith, Leon Thomas III, Samira Wiley and Tyler James Williams DETROITThe Looking Ahead Award for Community ServiceHonoring a former young performer (or cast) who exemplifies giving back to the communityCharlotte RaeThe Shirley Temple AwardHonoring an early pioneer for their legacy in paving the way for other young performersEris Baker, Parker Bates, Lonnie Chavis, Niles Fitch, Mackenzie Hancsicsak, Faithe Herman, Logan Shroyer and Hannah ZeileTHIS IS USThe Elizabeth Taylor Award for Social AwarenessHonoring a current young performer (or cast) who is raising awareness about an important societal issue through a current roleThe Looking Ahead Program was created in 2003 in partnership with SAG-AFTRA to work with youth between the ages of 9 and 18, helping them develop the values, skills and confidence they need to make successful transitions to fulfilling adult lives. Now serving more than 400 youths, families and alumni, the program aims to create a nurturing environment where young performers get support through individual, family and education counseling, leadership development, community service and social events. Looking Ahead is guided by an Advisory Committee of professionals in youth development and youth-related entertainment, which is co-chaired by actor, director and producer Fred Savage and freelance casting director and former head of casting at Nickelodeon Sharon Lieblein.The 2017 Looking Ahead Awards is generously sponsored by Disney Channel, Disney XD, Nickelodeon, SAG-AFTRA, The Osbrink Agency, Sextant Wines and Devotion Vodka.TICKETING INFORMATION:Individual tickets are $150 per person. Sponsorship packages are available beginning at $5,000 and include multiple press/branding opportunities as well as VIP tickets for The Looking Ahead Awards. To purchase tickets or inquire about sponsorship opportunities, please visit www.actorsfund.org/LookingAheadAwards.
Fez- After His Royal Majesty’s official visit to Tunisia this past weekend, King Mohammed VI is due to visit Russia next week.According to the Moroccan daily Al Massae, Mohammed VI’s visit is scheduled to take place on June 10 at the invitation of Russian President Vladimir Putin.The newspaper said that the Moroccan officials and Russian diplomats in Rabat had recently held a meeting which focused on preparation of the forthcoming Moroccan-Russian summit meeting, adding that Moscow attaches particular importance to the visit of King Mohammed VI, in the light of the dynamic role played by Morocco to consolidate stability in North Africa. According to the same source, the Russian Ambassador to Rabat also announced the program for the King’s visit. “Putin and King Mohammed VI will address a range of issues of common interest including the Western Sahara and the latest developments in North Africa and the Sahel region,” the Russian Ambassador was quoted as saying.The situation in the Middle East and Ukraine will also be discussed during the bilateral discussion, the newspaper reported.The Moroccan authorities are increasingly aware that they can no longer rely solely on France or the United States to propel the United Nations towards adopting a realistic approach for a mutually acceptable solution to the Western Sahara dispute on the basis of the Moroccan autonomy plan presented to the Security Council in April 2007. So they may be looking for support from Russia, as a veto-yielding member of the Security Council, which, unlike the United States and the United Kingdom, has never called for establishing a human rights monitoring mechanism in the Sahara.
11 July 2007The United Nations World Food Programme (WFP) today announced that, following forced suspension in May due to insecurity, food delivery has resumed along the southern ring road – a major artery linking Kandahar to the western province of Herat and the site of most incidents involving WFP deliveries. The United Nations World Food Programme (WFP) today announced that, following forced suspension in May due to insecurity, food delivery has resumed along the southern ring road – a major artery linking Kandahar to the western province of Herat and the site of most incidents involving WFP deliveries. “While there are still major problems, getting trucks moving again along the major ring road is an important breakthrough for our operations, particularly in the western region where WFP has been unable to distribute promised food to tens of thousands,” said the agency’s Afghanistan Country Director Rick Corsino. He noted that roughly 100,000 poor Afghans have been waiting for food for weeks. Between 4 and 9 July, 280 metric tons of WFP food supplies were moved from Kandahar to Herat, which has faced a shortage of stocks since deliveries were halted on 28 May due to attacks on the southern ring road. As a result of the suspension, vulnerable families – including many deported from Iran – in Herat, Farah, Badghis and Ghor faced food scarcity. Among these were 65,000 people who work for their communities in exchange for food as well as 55,000 participating in food-for-training programmes. An additional 4,000 tuberculosis patients who receive rations to spur them to receive treatment were impacted. “We are planning to gradually increase movements along the southern ring road as long as the security conditions remain acceptable and our transporters feel confident of their safety,” said Mr. Corsino. “We want to get back to normal operations as quickly as possible, where 1,500 to 2,000 tons is shipped along the road each week.” WFP aims to supply over half a million metric tons of food to 6.6 million people in Afghanistan yearly. Since June 2006, there have been 26 incidents involving vehicles transporting WFP food, threatening projects in the western, southern and eastern parts of the war-wracked country. On 6 July, four WFP-contracted commercial trucks traveling with armed escort were attacked by unknown assailants on the way to Khashrod District in south-western Afghanistan. Two police officers and 13 attackers are reported to have died, with a driver and his helper being held hostage for two days. Approximately 40 tons of food were lost in the incident. Insecurity on the southern ring road has also impeded deliveries in the reverse direction from Herat to southern and eastern portions of Afghanistan, preventing WFP from providing 1,200 tons of biscuits for almost one million children. However, other projects in western Afghanistan remain uninterrupted by the insecurity. Since late April, food has been supplied to 1,500 Afghan families who have been deported from Iran, while schoolchildren
Russell was quick to point out that Talkdesk will continue to support partner solutions through AppConnect. He went on to say that customers helped drive the decision to build WFM. Talkdesk offered this quote from a customer: “We tried several legacy WFM products and found that we end up working for the software, it doesn’t work for us.” In the lead-up to Enterprise Connect, industry analysts and press often receive pre-briefings on products vendors are announcing and demonstrating at the event. Last week, for example, I wrote that Thrio, a new artificial intelligence (AI)-powered contact center-as-a-service (CCaaS) platform, would be demonstrated live publicly for the first time on the Expo floor (1543). This week I’m equally excited to share that Talkdesk is adding a new pillar to its customer experience portfolio — workforce management (WFM). As seen in the screenshot above, that’s exactly what Talkdesk is building. Talkdesk, less than a decade old and born in the cloud, is in the enviable position to start with a clean sheet of paper. And it believes it can bring a new set of AI eyes to WFM, addressing the desire of customers like the one who told Talkdesk: “We want a WFM solution that takes action and simply asks us to agree/approve its suggestions. It needs to learn how to handle common/frequent changes to ease our effort.” AI isn’t new to WFM — several companies are delivering or working toward applying machine learning to WFM scheduling tasks. Genesys, NICE inContact, and Verint have all announced AI WFM efforts. But each of these companies has been in the contact center space for more than 20 years, and bring a fair amount of acquired, often premises-based technology, to their efforts. My next question: Why is Talkdesk building WFM? Most of the CCaaS companies partner for WFO capabilities (Genesys and NICE inContact being notable exceptions), and in fact Talkdesk has several WFM companies in its AppConnect program, including Teleopti and Loxysoft. In addition, WFM is thought of as very “sticky” — i.e., companies don’t like to disrupt their workflow with new scheduling solutions and often stay with the same solution for many years. How to Create a Positive Chatbot Experience Blair Pleasant June 18, 2019 Chatbots can lead to some awful interactions, but proper planning can fix that. Jason Fama is leading Talkdesk’s WFM product development charge. Fama worked in WFM between 2000 and 2016, starting at Blue Pumpkin, which Witness acquired in 2005 (with Witness itself being acquired by Verint two years later). Given the AI focus of the Talkdesk WFM development effort, Fama’s next three years at Directly also seem to have been part of the appeal in bringing him on. Directly describes itself as being in the CX automation business, “experts at the heart of AI.” Talkdesk WFM’s marketing lead, Patrick Russell, who led my briefing, has a solid background in WFM. He joined Talkdesk after spending a few years at NICE inContact. Working with these product and marketing leaders, I’m told, are teams with similarly rich backgrounds in contact center and WFM. I’m excited to see Talkdesk throw the proverbial Erlang C book for predicting call center load out the window and instead build an artificial intelligence (AI)-to-the-core WFM application as an extension to the Talkdesk Enterprise Contact Center. But I did wonder about the company’s WFM, so that’s one of the first questions I asked during the pre-briefing. What was the makeup of the team Talkdesk had assembled to build its WFM solution? 7 Things to Consider When Choosing a Virtual Agent Abed Farhan June 19, 2019 With the right solution, issues such as password resets can be resolved without involving human agents. call-center-3471215__340.png What’s RPA, Why Should I Care? Diane Halliwell August 07, 2019 While robotic process automation is in its infancy, contact centers are finding its promise for streamlining workflows and reducing costs. Tracking the Evolution of Genesys’ Kate Sheila McGee-Smith June 17, 2019 From concept to platform to generally available intelligent virtual assistant Talkdesk_WFM.png Visit Talkdesk at Enterprise Connect booth 1927.Tags:News & ViewsWFMTalkdeskAI & AutomationCCaaSContact Center & Customer ExperienceDigital WorkplaceEnterprise ConnectProduct News Articles You Might Like Voice Communications in Business: Now and into the Future Sergey Poroshin June 18, 2019 In the future, bots will be mainstream and it will be considered a luxury to be able to speak with a human operator. While we’ve seen several companies, like Thrio, enter the CCaaS market with shiny new microservices-based solutions, WFM vendors have, for the most part, been addressing the move to the cloud with variants of their premises-based applications. Note that Ytica, acquired by Twilio in 2018, took a similar start-from-scratch approach to building the other two pillars of customer experience — workforce optimization (WFO), and quality management and analytics. See All in AI & Automation » Log in or register to post comments
The United Nations Food and Agriculture Organization (FAO) today renewed its appeal for $4 million for emergency agricultural aid to tackle the food crisis in Niger, where 3.5 million people in the world’s second poorest country are suffering the effects of drought and the worst invasion of crop-devouring locusts in 15 years. The appeal for the funds, urgently needed for veterinary services and to feed livestock which play a key role in the livelihoods and food security of many of the most vulnerable households, follows an earlier request in May, for which FAO has so far only received $650,000 from Sweden for cereal and pulse seeds planting. “Livestock are crucial to agro-pastoralist families in Niger, for income as well as food,” the Chief of FAO’s Emergency Operations Service, Fernanda Guerrieri, said. “The sale of livestock is often a measure of last resort, after families have already consumed all of their cereal stocks and require cash to buy food for the lean period before the next harvest. “A loss of livestock or decrease in their market value can have a devastating impact on these families’ food security,” she added. Livestock aid is needed for more than 10,000 families who have lost their animals. Funds are also required to provide seeds for the next planting season in October to help some 95,000 vulnerable households get back on their feet. Without this assistance, the crisis could worsen and more food aid would be needed. UN agencies are already rushing in food and other aid to the country, where 2.5 million people, including 800,000 children are most immediately threatened. The UN Children’s Fund (UNICEF) has received some 1.7 tons of essential drugs and other life-saving supplies from the French Government. The UN World Food Programme (WFP) is this week starting food distributions through its non-governmental partners to areas most affected by the crisis such as Maradi and Zinder. For its part, the UN World Health Organization (WHO) said that 3.5 million people, more than a third of the population, are experiencing a “dramatic crisis” as a result of the food shortage. “People who are malnourished won’t necessarily die from starvation, but because their immune systems are weak, they are at much greater risk of suffering from communicable diseases,” it warned in its latest update on the crisis today. “The incidence of many communicable diseases will increase in the next few weeks as a result of the onset of the rains and – where people have moved in search of food – overcrowding, shortage of water and poor hygiene,” it added, citing malaria, diarrhoea, cholera, hepatitis and measles among the specific risks.
Brexit hits speed bump as court rules lawmakers must get say LONDON – Britain’s plans to leave the European Union hit a large speed bump Thursday, as the High Court ruled that the government can’t start exit negotiations without a vote in Parliament.The judgment deepened Britain’s divide over Europe, raising hopes among pro-EU politicians that they can soften the terms of the U.K.’s withdrawal from the bloc. “Leave” campaigners say any attempt to do that would be a betrayal of voters’ decision.The government immediately said it would ask the Supreme Court to overturn the ruling. The Court has set aside time in early December to hear the case.Thursday’s ruling could delay government plans to start talks on Britain’s EU exit, or Brexit, within weeks, and opens a major constitutional battle over the balance of power between Parliament and the government.Brexit Secretary David Davis said Britain’s June 23 vote to leave the EU “must be respected.”“The people want us to get on with it, and that is what we are going to do,” he said.Prime Minister Theresa May has said she will use centuries-old powers known as royal prerogative to invoke Article 50 of the EU treaty, which launches two years of exit negotiations, by the end of March.The powers — traditionally held by the monarch but now used by politicians — enable decisions about international treaties and other issues to be made without a vote of Parliament.Several claimants, including a hairdresser and a financial entrepreneur, challenged May’s right to act. They argued that leaving the EU will remove rights, including free movement within the bloc, and that it couldn’t be done without Parliament’s approval.Three senior judges agreed, ruling that “the government does not have the power under the Crown’s prerogative to give notice pursuant to Article 50 for the U.K. to withdraw from the European Union.”The judges backed the claimants’ argument that the government could not remove Britons’ legal rights “unless Parliament had conferred upon the Crown authority to do so.”The ruling infuriated pro-Brexit campaigners, who see the lawsuit as an attempt to block or delay Britain’s EU exit.U.K. Independence Party leader Nigel Farage, who helped lead the campaign to leave the EU, tweeted: “I worry that a betrayal may be near at hand.”“I now fear that every attempt will be made to block or delay the triggering of Article 50,” Farage said. “If this is so, they have no idea of the level of public anger they will provoke.”It’s unlikely the ruling will stop Britain leaving the EU eventually. Most lawmakers accept that voters’ decision must be respected — but they differ widely on what form Brexit should take and how close a relationship Britain should keep with the EU.A majority of members of Parliament backed the “remain” side in the referendum, but could be willing to support the start of exit talks if it’s clear that the government won’t seek a “hard Brexit,” in which Britain leaves the EU’s single market.Pro-EU legislators hope the ruling will force the government to set out its plans for exit negotiations before triggering Article 50, something May has previously ruled out.“Of course there is a mandate for leaving the EU, and we have to accept and respect the result of the referendum,” the opposition Labour Party’s Brexit spokesman, Keir Starmer, told the BBC. “But the terms, and how we leave the EU, are vitally important.”Financial entrepreneur Gina Miller, a lead claimant in the case, said the lawsuit wasn’t an attempt to stop Brexit — just to ensure that Parliament is sovereign.“I hope the MPs (members of Parliament) will do their job and debate this in a sober, grown up way,” she said.David Greene, lawyer for hairdresser Deir Santos, another claimant, said “democracy has been reaffirmed and now very much needs to show it is alive and kicking.”The pound, which has lost about a fifth of its value since the June 23 decision to leave the EU, shot back up on the verdict, rising about 1.5 per cent to $1.2493. The ruling boosted the hopes of the financial sector, which is largely opposed to Brexit, that its effects may be mitigated by Parliament.The case is considered the most important constitutional matter in a generation, pitting the rights of Parliament against those of the executive.Nick Barber, associate professor of constitutional law at Oxford University, said the court had ruled decisively that “you can’t use executive power to overturn statutory rights.”Jeff King, professor of law at University College London, said the government’s Supreme Court appeal “would be unlikely to succeed under the circumstances.”He said the High Court judges “gave a comprehensive ruling on many points, many of which could cause the government’s argument to fail.”If the government loses, it will be forced to let the House of Commons and the House of Lords have a vote. It’s unclear whether that would be done with a simple motion to trigger Article 50, or would need a full Act of Parliament.Passing legislation can take months of debate, argument and amendment, so that might see the government’s timetable for Brexit slipping even further.There is a chance the Supreme Court could refer the case to the European Court of Justice, the EU’s highest court, if it thinks a legal principle needs clarification.That would be an ironic outcome given Britain’s vote to leave the EU, but Barber said it’s extremely unlikely.“I think all sides would agree that would be a mess,” he said.___Associated Press writers Pan Pylas and Sylvia Hui in London contributed to this report. Britain’s Prime Minister Theresa May leaves Downing Street to attend the weekly Prime Ministers’ Questions session, in parliament in London, Wednesday, Nov. 2, 2016. Theresa May has condemned international soccer organization FIFA for its ban on players wearing the Britain’s remembrance poppy. She told Parliament on Wednesday that the FIFA decision was “utterly outrageous.” (AP Photo/Kirsty Wigglesworth) by Jill Lawless And Danica Kirka, The Associated Press Posted Nov 3, 2016 4:03 am MDT Last Updated Nov 3, 2016 at 12:00 pm MDT AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to RedditRedditShare to 電子郵件Email
Ohio State then-junior guard Kelsey Mitchell (3) facilitates the offense against Purdue during the Boilermakers’ 71-60 win against the Buckeyes at Bankers Life Fieldhouse in Indianapolis on March 4. Credit: Ashley Nelson | Station ManagerLed by five seniors, including two-time Big Ten Player of the Year guard Kelsey Mitchell, Ohio State enters the season ranked No. 5 in the Associated Press Top 25 poll. The rankings were released Thursday morning.The Buckeyes are the highest ranked Big Ten team. Maryland, which lost its three top scorers to graduation or transfer, came in at No. 15, while Michigan snuck in at No. 24. Ohio State plays a difficult nonconference schedule featuring season-opening matchups against No. 10 Stanford and No. 9 Louisville — both at home — and a road game against No. 12 Duke.Earlier in the week, the Buckeyes were ranked No. 8 in the coaches poll. Also picked by Big Ten media and coaches to win the conference championship, Ohio State features a fast-paced offense with a small, yet talented rotation of contributors.Mitchell was honored as preseason Big Ten Player of the Year and named to the preseason first-team All-Big Ten team along with redshirt senior forward Stephanie Mavunga. Mitchell, who has been named a first- or second-team All-American in all three seasons of her career, led the conference with 22.6 points per game last year. Mavunga became the third Buckeye in program history to average a double-double, as she dropped 11.4 points and 10.8 rebounds per game.The Buckeyes open the season at 6 p.m. Nov. 10 against Stanford at St. John Arena.Here are the full rankings.AP Poll Connecticut (32 first-place votes) Texas Baylor South Carolina Ohio State Notre Dame Mississippi State UCLA Louisville Stanford Oregon Duke West Virginia Tennessee Maryland Missouri Marquette Florida State Oregon State California (tie) Texas A&M (tie) Oklahoma South Florida Michigan DePaul
The Duke later joked he had felt a little underdressed compared to their traditional costumes, saying: “I was very impressed. Next time we should turn up in a bit more of a ceremonial costume.”The royal couple then spoke with local dignitaries, asking them about their roles in Victoria and praising the event and the “super clean” red carpet.The Duchess also shared her excitement at being there, saying: “Both of us love mountains and there seems to be a lot of them here. We can’t wait to explore. There is a lot to do in a short period of time.” The Duke of Cambridge and Prince George Credit:Chris Jackson/Getty Images Proclaiming their stay at Government House “perfect”, she answered questions about her children, disclosing they had been “super excited about the fact they were going to sleep on a plane”.Following speeches and a performance from the Victoria Children’s Choir, she accepted flowers from 13-year-old Victoria Foster, who had been chosen by charity Children’s Wish, asking her about her life and school.”She also talked a little bit about her children,” said Victoria. “She said she was hoping they were asleep right now.”Monique Girard, a 23-year-old full-time mother originally from South Africa, said the Duchess had offered her some advice for her six-month-old daughter, Scarlett, whom she was carrying in a sling. The Duchess of Cambridge and Princess Charlotte Credit:Chris Jackson/Getty Images The Duchess of Cambridge watches first nation dancersCredit:Dominic Lipinski/PA She told one first-time mother, who brought her six-month-old daughter along, that her job would “get better” as the little girl grew older.The family of four had arrived in Victoria just an hour earlier, before the Prince and Princess were tucked up safely in Government House so their parents could fulfil their official duties.The Duchess told one member of the public she wished she could have brought the children with her, saying Prince George in particular would have loved the bright lights all over the parliament buildings. “Let me caution you from my own experience: if they are anything like our kids, getting them back on the plane after a visit to the beautiful west coast will really be a challenge.”In his speech straight afterwards, the Duke said: “Catherine and I are delighted to be back in Canada. “When we were here last time, we had been married only three months. The warm welcome that you gave us at that important moment in our lives meant a lot to us, and we have never forgotten it. “That is why we are so pleased that George and Charlotte can be with us in Canada this time round, beginning their own lifetime of friendship with this wonderful country.” They may be royalty, but it appears even Prince George and Princess Charlotte are not immune to the prospect of a little mischief.The Duke and Duchess of Cambridge have spoken of their excited children during the first day of their tour to Canada, joking they hoped the youngsters were not “tearing up Government House” in their absence.The Duchess said they had been “super excited” about their trip on an aeroplane together, as she shared parenting advice with other mothers who had turned out to see the event. Aurora Vandall, a 36-year-old mother of a nine-month-old from Victoria, said she had spoken to the Duke to welcome him to Canada.”He said, ‘I hope the children aren’t tearing up Government House right now’,” she disclosed. “She asked me about Scarlett and how old she was. When I said six months, she said that after this stage it will get easier. It will get better.”It was so nice.” Loreen Topping added: “She [the duchess] told me she wished she had brought Prince George down tonight because he would have loved all the lights.” She later said they had enjoyed a “very good tea” before dropping off to sleep.The first official event of the Canadian royal tour was something of a family affair altogether.Justin Trudeau, the Prime Minister, used his speech to highlight the family feel of the trip, the first overseas tour for the family as a foursome.”As any parent who has travelled with children knows, it’s a whole different experience when you bring your children with you,” he said, to cheers. The Prime Minister of Canada, Justin Trudeau, kneels to talk to Prince George and the Duke of CambridgeCredit:Dominic Lipinski/PA He also appeared to make reference to a 1998 visit, described as “Wills mania”, saying he had “very happy memories [of visiting] as a shy teenager”.”A few of you remember it too well, I think,” he laughed. The red carpet event saw the Duke and Duchess greet veterans, lay a wreath at the Cenotaph and enjoy a performance by the Lekwungen Traditional Dancers, from the Songhees Nation, and Esquimalt Singers and Dancers, from the Esquimalt Nation. Want the best of The Telegraph direct to your email and WhatsApp? Sign up to our free twice-daily Front Page newsletter and new audio briefings.
Last night the Mayor’s office announced the seven priority areas would be scrapped in light of the “deeply distressing and worrying failures”.The Met described the report as a “significant moment” for the force, the UK’s largest, and named a senior officer to coordinate child protection policing across the capital.HMIC said the hitherto lack of such a role had created an “indefensible absence of strategic oversight of this very important issue”.The report’s author, Matt Parr, said: “Far too many of the cases we looked at fell well short of expected standards and meant that victims weren’t protected, evidence was lost and offenders continued to pose a risk to children.”Investigators found that officers often were unaware of the presence of registered sex offenders in their borough, and that the Met’s IT system for storing information on those at risk of abuse was “fragmentary”.In one case, a 14-year-old girl disclosed she had been given alcohol and cigarettes before being sexually assaulted by a 30-year-old man she met online, but an officer was not assigned to investigate until 17 days later, during which time the man had continued to contact her.HM Chief Inspector of Constabulary, Sir Thomas Winsor, said his team had found “inexcusably poor practice at every stage of a child’s interaction with the police.”The report comes weeks after a damning review found “numerous errors” in Scotland Yard’s Operation Midland probe into claims of a VIP paedophile ring.Assistant Commissioner Martin Hewitt, who will now coordinate child-protection efforts, said: “We have re-thought how we go about our work to protect London’s most vulnerable.“As this report shows, there is still a lot of work to be done.“We have made significant changes already and we are committed to continuing to rise to this challenge.” Want the best of The Telegraph direct to your email and WhatsApp? Sign up to our free twice-daily Front Page newsletter and new audio briefings. The Metropolitan Police is so obsessed with meeting targets on car thefts and burglaries it routinely fails to protect children from sexual exploitation, a report has found.A review by Her Majesty’s Inspectorate of Constabulary (HMIC) revealed that three quarters of child abuse cases were handled inadequately or required improvement.The report identified “fundamental deficiencies” and a lack of overall leadership in a force preoccupied with tackling priorities set by the Mayor of London. Victims weren’t protected, evidence was lost and offenders continued to pose a risk to childrenMatt Parr, HMIC
china, the worst country in the world*, recently sentenced a 46-year-old woman one year in a labor camp for a sarcastic tweet. or as they call it “disturbing social stability.”back in october, cheng jianping under the twitter wangyi09, rt’d a post from her fiance hua chunhu with a few words of editorializing. the post mocked chinese protesters who smashed japanese products during a recent demonstration.eleven days later, on the day the couple planned to marry, ha chunchi was taken away by police from his office. he was released five days later, only to find that cheng was missing. family members told him the police had taken her away the same day they came for him. she was sentenced to a year in the henan province labor camp.in her twitter feed, cheng has also supported imprisoned nobel peace prize laureate liu xiaobo.via cnn* there are certainly more dangerous totalitarian regimes out there, but china is the only one who is a true emerging super power. one which has a near-unbreakable symbiotic economic relationship with the west. one which national american politicians refuse to publicly condemn due to the sheer amount of economic debt china holds. if china wants to be a true global player, they are going to have to break away from their backwater mental shackles and grow up. this is some unnecessary third-world stuff.
The House Energy and Commerce Committee issued the latest in a series of white papers examining the impacts of the Renewable Fuels Standard (RFS). The latest white paper, issued April 19, outlines and seeks comment on the impact of the RFS on the agricultural sector.Following the release of the white paper on agricultural sector impacts, ASA provided extensive comments highlighting the importance of the RFS to the soybean and biodiesel industries and reinforcing the fact that the RFS does not drive higher commodity or food prices.”Soybean farmers have played a major role in the development of the U.S. biodiesel industry and biodiesel has provided a significant market opportunity for U.S. soybean producers,” wrote ASA in its comments. “However, first and foremost, policymakers must understand that markets and prices for soybeans are driven by demand for soy meal as a protein feed source for livestock. The portion of the soybean used in biodiesel production is the oil, not the meal.””Additionally, in considering the use of soybean oil for biodiesel production, it must be understood that demand for U.S. soybean oil for food use began to decline significantly following the U.S. Food and Drug Administration’s (FDA) action in 2003 to require food manufacturers to include trans fats on nutrition labels beginning in 2006,” added ASA. “The increase in the use of soybean oil for the biodiesel market has essentially taken up the reduced demand for soybean oil in the food sector associated with trans fat labeling as the food industry shifted away from the use of partially hydrogentated soybean oil to various oil blends and the increased use of palm oil.For a full transcript of ASA’s comments, please click here, and for a copy of the committee’s whitepaper, please click here. ASA encourages all members to utilize the comments and urge their Members of Congress to support the RFS and support biodiesel.
Facebook0TwitterEmailPrintFriendly分享The Federal Energy Regulatory Commission (FERC) has requested more details regarding mitigation measures to protect wildlife and public land during construction and operation of the proposed Alaska LNG project. The AGDC and FERC met for almost two and a half hours in Washington, D.C., on March 22 to run through roughly two dozen questions as the state works to finish answering regulators’ requests for details that will be used in preparing the project’s environmental impact statement (EIS). Under that timeline, FERC would issue its final EIS in December 2019, with a commission vote whether to authorize the project by March 2020. FERC has requested that the Alaska Gaseline Development Corporation (AGDC) submit tangible details on the measures the project would most likely use, even if they might later change. Persily wrote that at this time there is no deadline for the state to submit the missing information, other than AGDC is eager to respond so that FERC can meet its self-imposed timeline to issue the project’s draft EIS in March 2019. In a statement from Oil and gas news briefs from Larry Persily, FERC’s instructions come as the project team is working with federal agencies to determine how the 870 miles of pipeline, North Slope gas treatment plant and liquefaction plant in Nikiski would affect the environment — and decide on acceptable measures to reduce those impacts.
RELATED VIDEO: Evan Smith on Climbing the Corporate LadderEvan Smith, longtime editor and executive vice president of Texas Monthly, has been named president, the magazine’s publisher, Emmis Communications, announced today.Smith will replace Michael Levy, the magazine’s founder and publisher, who is retiring.”There is no doubt in my mind that Evan is the perfect choice,” Levy said in a statement. “He will do a phenomenal job going forward, taking the magazine my colleagues and I created in 1973 and making it even stronger. … The magazine is in great hands.” Smith joined the magazine as a senior editor in 1992, and promoted to deputy editor a year later. He became editor in 2000 and added the title of executive vice president in 2002.During is tenure as editor, Texas Monthly has been nominated for 14 National Magazine Awards, including winning the Ellie award for general excellence in 2003.”Texas Monthly has been my home for more than 16 years, and in that time it’s been an honor to work alongside our extraordinary staff and for my great friend, Mike Levy,” Smith stated. “There’s no replacing Mike, but I’ll do everything I can to preserve his legacy and take the magazine he loved so much to new and loftier heights.”